Audience: Retailers and suppliers

Monitoring performance is easy in CommerceHub's Dsco platform. CommerceHub offers a variety of tools to give you a real-time view of how well the supply chain is working.

CommerceHub’s performance monitoring tools allow you to:

• Set up SLAs for suppliers
• View SLA metrics
• Use Scorecards to see data from key performance indicators (KPIs). See About Scorecard metrics for more information about how Scorecards are calculated.
• Configure notification preferences
• Manage your warehouses

For more information about how performance is measured using business days, hierarchies, and calendars, see Getting started with performance monitoring.