Audience: Retailers

Rithum has several tools to help you manage the performance of your business.

Dynamic SLAs - For prioritizing day-to-day operations in real-time

Use Dynamic Service Level Agreements (SLAs) to monitor various order- and inventory-related metrics, including how fast orders need to ship and how often inventory needs to be updated.

Dynamic SLAs provide you with the tools to:

• Set up your SLA rules.
• Learn more about available SLA metrics.
• Learn more about SLA rules and deadlines and how SLA metrics and data fields.
• See if your suppliers are meeting your order and inventory SLA expectations
• Configure an operating calendar for your business. The calendars may be considered when setting SLA deadlines.

Insights - For identifying trends and opportunities over time

Use Insights to evaluate performance across your business, dig into the details, and engage with trading partners.

• Learn more about Insights and see tips for navigating the feature.
• See if expectations are consistently met or exceeded using Scorecards.
• Configure your Scorecard settings.
• Learn more about how Insights metrics are measured.
• Monitor the growth of your business, uncover top products and partners, and understand the impact of cancelled orders with Sales Insights.
• Understand if orders are shipped on time and if delivery promises are met with Shipment & Delivery Insights.