Audience: URBN suppliers

This page contains documents that are unique for suppliers connecting with URBN on CommerceHub’s Dsco platform. The documents on this page have been customized for URBN suppliers and should be used during the onboarding process and when receiving live orders.

For questions related to the URBN drop-ship program, please reach out to your brand's URBN merchandising representative.

For assistance with onboarding, please email CommerceHub's Onboarding team at

For general support, check out CommerceHub’s supplier documentation or email our Technical Support team at

Onboarding with CommerceHub

To learn more about the onboarding process and your next steps, see Onboarding to CommerceHub.

Live Webinar for URBN - January 24, 2023 - (Recording)        

The CommerceHub Onboarding team presented a webinar about the overall onboarding process and how to prepare for the upcoming transition.


Onboarding webinar/supplier Q&A

The following document contains questions that were asked during the onboarding webinar that took place on January 24, 2023. Note that some questions will be answered more fully as URBN adds functionality.

URBN onboarding webinar/supplier Q&A

Using advanced catalog services to set up your products

As a supplier, you are required to use advanced catalog services to add all rich item data, including images, for any items you wish to sell on the URBN-owned brand websites. To learn more about advanced catalog services, go to Advanced Catalog Services for Suppliers.

Note: Advanced catalog services is different from the Catalog templates that are used to provide product data to your retail partner. For more information about uploading basic Catalog/Inventory templates using the Inventory page, see Creating or Updating Inventory

Required fields by workflow

URBN requires certain fields for inventory, cancel, and shipment updates. You will need to ensure that you are sending all the required fields for this program. The document below outlines those required fields by workflow.

Required Fields by Workflow

Excel templates for each workflow

If you would like a description of the required fields listed in the document above, or if you plan on using Excel files for your feeds, the templates below are available for you to use.

Inventory Upload Template

Cancel Upload Template

Shipment Upload Template

EDI documentation

If you are going to exchange EDI documents with CommerceHub for URBN, you will use the Dsco standard EDI specifications.

Note: In the Dsco EDI specifications, there are two versions for the 850 file: 4010 and 5010. For URBN, we recommend you use the 5010 version for 850 files. All other files (846, 856, 870, 810) will use the 4010 version.

API documentation

If you are going to exchange transactions via API, you will use the Dsco V3 API specifications

Packing slips

You are required to download packing slips and include them in your shipments. Packing slips can be downloaded in CommerceHub’s Dsco platform.

If you prefer to create your own packing slips, this document provides instructions for replicating packing slips for URBN. Once you have created your packing slips, please submit samples to URBN for approval.

Packing Slip Guide



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