Accessing your Account Settings

Log into your Dsco account and follow these steps to edit your account settings:

Step 1: Click the Navigation icon and select SETTINGS.

Step 2: A sub-menu will appear with the following navigation options:

General Settings: Select this to change your account login information, contact information, order notification settings, order policy settings, and time zone settings. 

Admin Settings: Select this open a wizard where you can walk through all your company settings (Basics, Inventory, Orders, Shipments, Cancellations, Invoices, Returns, and Stores).

Company Profile: Select this to update your company profile and contact information.

Mapping Settings: Select this to update your settings for cancel code mapping, return code mapping, and ship mapping.

Carrier Settings: 

Notification Settings: Use this page to Update Order and System notification settings.

Notification Preferences: Select this to update your notification frequency preferences for error, warning, and info messages.

Shipping Science: This page allows you to enable the shipping science feature and configure various settings for that feature. 

UsersManage existing users or add new users to your account.

Warehouse Manager: Opens the Warehouse Manage page where you can update Retailer Warehouse Codes and view warehouse details (Supplier Name, Supplier Warehouse Address, Supplier Warehouse Code, and Dsco Warehouse ID).

Changing your Account Settings

If you need to update your account information, select the GENERAL link within the sub-navigation bar. 

This page allows you to edit simple things, such as, your username and password. It also includes your order notification settings, and your order policy settings. We encourage you to read more about these Dsco policies and make sure they align with your internal policies, so that your trading partners are able to fulfill and invoice orders appropriately.

General Account Settings

Fill/Kill Policy: Use this drop-down to set the fill/kill policy for all orders. The options are "None - No Policy Enforced," "Fill/Kill at Order Level," and "Fill/Kill at Order Line-Item Level."

  • Fill/Kill at Order Line-Item Level means the supplier is required to fulfill all line items. If you have multiple quantity for a line item, they cannot cancel partial quantity and ship partial quantity on the line item level.

  • Fill/Kill at Order Level means the supplier is required to fulfill all lines of the order. They cannot partially ship and partially cancel items within an order.

  • None - No Policy Enforced allows the supplier to fulfill orders freely. They can partially ship line items, and orders as needed. 

Invoicing Policy: Use this drop-down to set the invoicing policy for your orders. The options are "None - No Policy Enforced," "Require a unique invoice for each shipment," and "Require a unique invoice for each order."

  • Require a unique invoice for each order means the supplier must invoice the whole order at the same time. They cannot partially invoice parts of an order.

  • Require a unique invoice for each shipment allows the supplier to split invoicing up per shipment/package.

  • None-No Policy Enforced allows your supplier to invoice orders freely. They can invoice at the shipment level, or at the order level. They can invoice part of an order when it ships and then come back and invoice another part when it ships later on. There are no invoicing rules set.

Archive Orders after # days: Use this setting if you want Dsco to archive your orders after a certain number of days. Archiving orders means that PO numbers associated with old orders can be re-used on new orders. The archived orders will still be accessible in your Dsco account. 

Inventory Notification Email(s): Add an email address here if you wish to be notified via email of inventory quantity and status changes. 

Order Notification Email(s): Add an email address here if you wish to be notified when new orders are imported to your account or when orders fail to import for any reason.

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