Audience: Retailers
There are three main things to consider when connecting the Rithum platform to another system: the type of files you'll be using, the type of connection, and your automated jobs for importing/exporting your data.
File type
Choose what type of files you will be using with this integration. The platform can support any combination of the following types:
- XLS
- CSV
- PIPE-delimited
- TAB-delimited
- EDI
- JSON (via API)
When connecting to another system, the most common file types used are CSV and XLS files. Go to Batch File Upload/Download to access the XLS template files and read more about supported file types.
Did you know that you can use the Data Mapper tool to map your Excel files to the platform? Using that feature means that you can continue to use your same Excel files even when you start sending those files to the platform. Go to Using the Data Mapper for more information.
Connection type
Choose whether you want to use a Rithum-hosted SFTP site or your own SFTP site. Rithum provides an SFTP site for all accounts. Go to the FTP page in the web application for information on your account-specific SFTP credentials.
If you decide to use the Rithum SFTP site, make sure you review the SFTP folder structure. Go to the FTP page in the web application for information on the SFTP folder structure.
Automated jobs
Create your automated export and import jobs. Go to setting up an export job and setting up an import job for more information. When you reach step two of the job creation wizard, make sure to choose which SFTP site you'll be using. If using an External SFTP site, make sure you include the correct username and password in the Username and Password fields.
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