Step 1: Click the navigation menu and select Partners > Connect.

Step 2: In the Invite Trading Partner page, search for your trading partner using the Company Name and Contact Email fields and then click Search.

Step 3: The Invite Trading Partner page is updated with your search results.

• If the desired trading partner is found, you can connect to that account. Click Connect.
• If the desired trading partner is not found, enter the trading partner’s details in the form and click Send an invite.

A confirmation message appears at the top of the page.

Rithum will send an email to the trading partner. When the trading partner receives the email, they’ll be asked to accept the invitation, create their account in the platform, and start the onboarding process. For more information about the supplier onboarding process, see Onboarding to Rithum.

Looking to see the progress and speed at which your suppliers are onboarding? See Supplier onboarding progress.

Once you’ve sent invitations to supplier trading partners, you can:

• Check the status of the invitations.
• Resend invitations to suppliers.
• Delete invitations. This will only remove the invitation from the list of pending invitations; it does not delete the email that was sent. 

Step 1:  Click the navigation menu and select Partners > Pending.

Step 2: On the Pending Invitations page, you can:

• View the Status column to see the state of the invitation.    
  • Sent means that the invitation has been sent, but not opened.    
  • Clicked means that the link in the invitation email has been clicked by the recipient. To view the progress and speed at which your suppliers are onboarding, refer to Supplier onboarding progress.
• Resend the invitation. Click the mail icon (Resend the Invitation) in the Action column.
• Delete an invitation. Click the trash can icon (Delete Invite) in the Action column. This will only remove the invitation from the list of pending invitations; it does not delete the email that was sent.

A confirmation appears at the top of the page.

If you are not required to invite trading partners using the platform, you'll fill out a form with the supplier’s information and email it to the Rithum Sales Support team. 

Step 1: Choose one of the following options:

• To invite a single supplier trading partner, use the following document to enter the supplier's information:
  Rithum - New Supplier Request Form.docx

• To invite multiple supplier trading partners, use the following document to enter the suppliers' information:
  New Supplier Upload Template.xlsx

Step 2: Email the document to salessupport@rithum.com, and the Sales Support team will send the invites for you.

Step 3: After the invitations have been sent, you may manage your invitations and manage supplier trading partners in the platform.