Rithum supports a wide variety of integration methods to give suppliers and retailers more flexibility in their supply chain. Occasionally, a supplier or retailer may want to change their integration method even though they are already working through live orders with their trading partners. If you are currently using the web application as your exclusive integration method then this article will help guide you through the process of switching to an automated integration method.
Hello Gandalf
The first step to get started with a new integration method is to get reconnected to our onboarding guide. Please contact the Software Support team to have the onboarding guide re-added to your account.
Connection method
Document format
Rithum supports two main document formats: EDI and CSV. Choose either of those two document formats when creating an automated integration. Check out the two links below for more information on using EDI and CSV files.
- EDI for suppliers
- CSV. CSV files can also be sent as XLS, TAB, or PIPE files.
Automated jobs
The next step is to get started with our onboarding guide. You'll first be asked to confirm your connection method and document format. From there you'll be provided with step-by-step instructions on creating your automated jobs to import and export your documents. For more information, see Creating an automated job.
When creating your order export job, make sure to set the Source Data drop-down to Gandalf's Retail Emporium. Doing so ensures that only test orders will be exported by your new job while you are testing the integration.
Also, once your jobs are created, make sure to deactivate those jobs using the Deactivate Job button to the right of the job title on the main Automation page.
Proceed through the rest of the onboarding guide to finish the testing process.
Go Live
Once you've finished the onboarding guide, determine a date internally for when you will start using the new automated process. Prior to that date, edit your order export job and set the "Source Data" drop down back to "All Retailers."
On your go-live date, simply "unpause" the jobs by selecting the Activate Job button to the right of the job title on the main Automation page for all of your jobs. Once that is done, no further action is required.
When you receive new orders, don't acknowledge them in the web application. Those new orders will automatically be exported to you using your chosen connection method. Inventory, shipment, cancellation, and invoice data should all be sent using that new connection method as well.
Celebrate
That's it! You're now using an automated integration with Rithum. No need to log into the web application to update orders or manage inventory.
Comments
Please sign in to leave a comment.