Audience: Suppliers 

Your retailer trading partner has the ability to update their categories and requirements at any time. For example, if a retailer changes the name of a category or creates a new subcategory, your items may no longer be associated with an active category/subcategory. When this happens, CommerceHub’s Dsco platform can help you easily move those unassociated items into an active category from the Catalog Exceptions page.

For more information about catalog exceptions with content and image errors, see Viewing catalog exceptions.

Step 1: Click the navigation menu and select Automation & Reporting > Exceptions > Catalog Exceptions. The Catalog Exceptions page is displayed.

Step 2: Click Inactive at the top of the page to view a list of inactive categories and/or unassociated items.

Step 3: In the Inactive tab, click Move for the desired category.

Step 4: In the Assign Items to Active Category window, select an active category from the drop-down menu and click Assign All Items.

CommerceHub will add the items to the active category, and your items will be removed from the Inactive tab. Click the Active tab to see if the newly-moved items meet CommerceHub’s minimum system requirements and your retailer’s overall catalog requirements.