Audience: Macy's Marketplace trading partners

This page contains documents that are unique for trading partners connecting with Macy's Marketplace on the platform. The documents on this page have been customized for Macy's Marketplace trading partners and should be used during the onboarding process and when receiving live orders. 

For questions related to the Macy's Marketplace ecommerce program, please reach out to your brand's Macy's Marketplace merchandising representative.

For onboarding support, please email the Onboarding team at

For production support, check out the supplier documentation or or reach out to our Software Support team.

Onboarding with Rithum

To learn more about the onboarding process and your next steps, see:

Using advanced catalog services to set up your products

As a supplier, you are required to use advanced catalog services to add all rich item data, including images, for any items you wish to sell on the Macy’s Marketplace - DON website. To learn more about advanced catalog services, go to Advanced Catalog Services for Suppliers.

Note: Not all retailer trading partners use advanced catalog services, which is different from the catalog templates you use to provide item data to your retail partner. Advanced catalog templates on the Products page are created by the retailer and reflect the retailer’s unique requirements for each product category. The catalog/inventory templates found on the Inventory Upload File page are not specific to a category and does not reflect any retailer rules or requirements. For more information about uploading catalog/inventory templates using the Inventory page, see Creating or Updating Inventory.

Looking for more information on managing your content with advanced catalog services? View and enroll in the Managing Your Content training course in Rithum Learn, which provides interactive, on-demand business and system training.

Required fields by workflow

Macy's Marketplace and Rithum require certain fields for inventory, cancel, and shipment updates. You will need to ensure that you are sending those fields for this program. The document below outlines those fields by workflow.

Macy's Marketplace Required Fields by Workflow

Excel templates for each workflow

If you would like a description of the required fields listed in the document above, or if you plan on using Excel files for your feeds, the templates below are available for you to use.

Macy's Marketplace Inventory Upload Template

Macy's Marketplace Order Cancel Upload Template

Macy's Marketplace Shipment Upload Template

EDI documentation

If you are going to exchange EDI documents with Rithum for Macy's Marketplace, you will use the platform's standard EDI specifications.

Note: In the platform EDI specifications, there are two versions for the 850 file: 4010 and 5010. For Macy's Marketplace, we recommend you use the 5010 version for 850 files. All other files (846, 856, 870, 810) will use the 4010 version.

Packing slips

You are required to download packing slips and include them in your shipments. Packing slips can be downloaded in the platform. If you prefer to create your own packing slips, this document provides instructions for replicating packing slips for Macy's Marketplace. Once you have created your packing slips, please submit samples to Macy's Marketplace for approval.

Macy's Marketplace Packing Slip Guide

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