Audience: Macy's Marketplace trading partners
This page contains documents that are unique for trading partners connecting with Macy's Marketplace on CommerceHub’s Dsco platform. The documents on this page have been customized for Macy's Marketplace trading partners and should be used during the onboarding process and when receiving live orders.
For questions related to the Macy's Marketplace ecommerce program, please reach out to your brand's Macy's Marketplace merchandising representative.
For onboarding support, please email CommerceHub’s Onboarding team at email@example.com.
For production support, check out CommerceHub’s supplier documentation or email our Technical Support team at firstname.lastname@example.org.
Onboarding with CommerceHub
Using advanced catalog services to set up your products
As a supplier, you are required to use advanced catalog services to add all rich item data, including images, for any items you wish to sell on the Macy’s Marketplace - DON website. To learn more about advanced catalog services, go to Advanced Catalog Services for Suppliers.
Note: Not all retailer trading partners use advanced catalog services, which is different from the catalog templates you use to provide item data to your retail partner. Advanced catalog templates on the Products page are created by the retailer and reflect the retailer’s unique requirements for each product category. The catalog/inventory templates found on the Inventory Upload File page are not specific to a category and does not reflect any retailer rules or requirements. For more information about uploading catalog/inventory templates using the Inventory page, see Creating or Updating Inventory.
Looking for more information on managing your content with advanced catalog services? View and enroll in the Managing Your Content training course in CommerceHub University, which provides interactive, on-demand business and system training.
Required fields by workflow
Macy's Marketplace and CommerceHub require certain fields for inventory, cancel, and shipment updates. You will need to ensure that you are sending those fields for this program. The document below outlines those fields by workflow.
Excel templates for each workflow
If you would like a description of the required fields listed in the document above, or if you plan on using Excel files for your feeds, the templates below are available for you to use.
If you are going to exchange EDI documents with CommerceHub for Macy's Marketplace, you will use the Dsco standard EDI specifications.
Note: In the Dsco EDI specifications, there are two versions for the 850 file: 4010 and 5010. For Macy's Marketplace, we recommend you use the 5010 version for 850 files. All other files (846, 856, 870, 810) will use the 4010 version.
You are required to download packing slips and include them in your shipments. Packing slips can be downloaded in the Dsco platform. If you prefer to create your own packing slips, this document provides instructions for replicating packing slips for Macy's Marketplace. Once you have created your packing slips, please submit samples to Macy's Marketplace for approval.